Privacy Policy

Supreme Tree Experts collects personal, demographic and technical information about the people who use this website. Personal information is the information you hand over yourself — your name, your address, your phone number, your email address and what you tell us about the job.

Demographic and technical information is collected automatically as you browse, through cookies and similar technologies, and is described in the two sections below.

Financial information is collected only where it is needed to take payment for work, and it is handled by the authorized payment processors we use rather than stored on this website.

You give us information when you fill in the estimate or contact form, when you call, and when you reply to a message from us. That information is used to answer you, to quote the work, to carry it out and to keep in touch about it.

By giving us a telephone number, you consent to being contacted at that number by Supreme Tree Experts and by the companies working on our behalf — by email, by telephone, by mobile telephone including the use of automated dialing equipment, by text (SMS) message, or by any other means of communication your number allows.

Consent to marketing messages is never a condition of buying anything. Message frequency varies, message and data rates may apply, and you can reply HELP for help or STOP at any time to stop text messages.

This website sets no cookies of its own and stores nothing in your browser. Our web server keeps standard request logs, which record your IP address, browser type, operating system, the page you came from and the pages you visit here. Those logs are used to keep the site running and secure.

Three companies' code loads into these pages. Town pages embed a Google map of the area, and loading that map sends your IP address and browser details to Google, which may set its own cookies. Every page also loads a small script from CallRail, our call-tracking provider, and Microsoft Clarity, which records how visitors use the site; both are described in the section on third-party technologies below. On our advertising landing pages (addresses beginning /ads/) the Google Ads tag loads as well and sets Google's advertising cookies, so that a form sent after a click on one of our ads can be counted as a result of that ad. Those transfers are governed by Google's, CallRail's and Microsoft's privacy policies rather than by this one. There is no social media tracking on this site.

Most browsers let you refuse cookies or warn you before one is set, and blocking them will not stop this site working — the embedded map may fail to load, and the phone number shown may be our main line rather than a tracking number.

If you pass us someone else's details — recommending us to a neighbor, or asking us to quote for a family member — we use those details for that communication alone. They are treated like any other customer information only once that person has given their own consent.

We may receive information about you from outside sources and combine it with what we already hold, to keep our records accurate and to make the offers we send more relevant.

No company buys or places advertising on this site. Three third-party services do run here, and this section names each of them.

CallRail (CallRail, Inc., Atlanta, Georgia) provides our call tracking. Its script may swap the phone number shown on a page for a tracking number tied to how you arrived — from a Google ad, a Google search or another source — so we can tell which of those brought the call. When you call a tracking number, CallRail records the number you called from, the time and length of the call and the page you were on, and forwards the call to our office line. Calls may be recorded for quality and training; where they are, you hear a notice at the start of the call.

Microsoft Clarity (Microsoft Corporation, Redmond, Washington) shows us how visitors use the site, so we can find pages that are hard to use. It records clicks, scrolling and mouse movement, the pages you visit, and your device and browser type, and can replay a visit as a session recording. Text you type into our forms is masked and never sent to Clarity. Clarity sets its own cookies to recognise a returning visitor; blocking cookies in your browser stops it. Microsoft's privacy statement is at privacy.microsoft.com.

Google Ads: on our advertising landing pages (addresses beginning /ads/) the Google Ads tag measures whether a visit from one of our ads led to a request for an estimate, and sets Google's advertising cookies for that purpose. Google may also use that tag to show our ads to you again on other sites. You can turn off ad personalisation in your Google account at adssettings.google.com, and the browser settings described above block the tag entirely.

Your information is used to answer inquiries, quote and carry out work, take payment, ask for feedback, send offers and improve the service. Messages about the work itself are part of the service and are sent whether or not you have opted into marketing; promotional email can be stopped at any time.

We share information with the third parties who do work on our behalf, and only as far as that work requires. We may also share it for telemarketing, direct mail and co-branded offers.

We disclose information where the law requires it, and where it is needed to investigate fraud, protect our rights or protect the safety of any person. If the business is sold or transferred, customer information may pass with it as one of the assets.

Contact customer care on 877-787-7363 to see, correct or remove the information we hold about you. Some information is kept after a request for removal where we are required to keep it, or where it is needed to resolve disputes, prevent fraud and enforce our agreements.

You can stop promotional messages at any time, by any of the routes below.

• Email — use the unsubscribe link in any promotional email, or write to us with “Unsubscribe Promotional Offers” as the subject.
• Text message — reply STOP to any message.
• Telephone — call 877-787-7363 and ask to be removed.

Requests are acted on as quickly as we can, but changes are not always immediate, and we cannot control information already held by a third party at the time you opt out.

This site links to websites we do not control. Those sites have their own privacy policies, and this one does not apply to them.

Information sent to and from this site is encrypted in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, and information is sent to us at your own risk.

California residents have additional rights under the California Consumer Privacy Act. The categories of personal information we collect are identifiers, commercial information, internet and network activity, geolocation data and audio or visual information such as photographs of a property.

• The right to know what personal information we have collected about you and where it came from.
• The right to ask us to delete personal information, subject to the exceptions the law allows — including where we must keep it for a legal obligation or to prevent fraud.
• The right to opt out of the sale of personal information.
• The right not to be treated differently for exercising any of these rights.

Submit a request through this website or by calling 877-787-7363. We respond within 45 days of receiving a verifiable request.

This website is intended for residents of the United States. Information collected here is transferred to and stored in the United States and is handled under United States law, which may differ from the law where you live.

This website is not intended for children under 13 and we do not knowingly collect personal information from anyone under 13. Contact us using the details below if you believe a child has given us personal information, and we will delete it.

This policy may be updated. The effective date at the top of the page shows when the current version took effect, and continuing to use the site after a change means you accept it. This version took effect on September 22, 2026.

Any dispute about privacy is subject to this policy and to our terms of use. The law of the United States and of the State of California applies.

This policy does not create rights enforceable by anyone who is not a user of this website.